Frequently asked questions

How can I try it?

Starter, Plus and Advanced start with a 3-day free trial that includes 5 credits (card required). If you do not cancel before the 3 days end, the plan is charged in full. If you prefer to pay a small amount instead, the Trial plan gives you 3 credits for $1.99 a month, charged right away.

How long do credits last?

Credits purchased as a one-time purchase do not expire and remain in your account indefinitely. If you subscribe to a monthly or annual plan, credits will remain in your account as long as your subscription is active.

What payment methods are accepted?

We accept major credit cards including Visa, MasterCard, and American Express. We also support PayPal for convenient online payments.

Do you offer refunds?

Unfortunately, we cannot offer refunds as costs incurred for creating AI websites are extremely high. Our upstream providers do not allow us to request refunds for the GPU processing time used to create your AI websites. This would make it a loss-making endeavor for us. By purchasing credits, you agree to waive your right to a refund.

What does my credit purchase include?

Your credit purchase includes access to our full suite of AI-powered web design tools, including IMG2HTML conversion and design uploads. Each credit allows you to convert one image to HTML or perform equivalent operations. You can use your credits at any time, and they don't expire if purchased as a one-time purchase.

How does the credit system work?

You can either purchase credits as a one-time purchase or subscribe to a monthly or annual plan. One-time purchase credits remain in your account indefinitely, while subscription credits remain as long as your subscription is active. The monthly subscription costs 50% less than the one-time purchase, and the annual subscription costs 20% less than the monthly subscription.

Is there any advantage to purchasing more credits at once?

Yes, purchasing larger credit packages or subscribing to a plan often comes with a volume discount. This can result in substantial savings compared to buying smaller amounts more frequently.

How can I manage my credits?

You can manage your credits by logging into your account and navigating to the 'My Profile' section. Here, you can view your current credit balance, purchase history, and usage details.

Is the payment process secure?

Yes, we use industry-standard encryption and secure payment gateways to ensure that your payment information is protected. We do not store your full credit card details on our servers.

Are there any free credits available?

There are no free credits when you sign up. The ways to try IMG2HTML are the 3-day free trial of Starter, Plus or Advanced, which includes 5 credits, and the Trial plan: 3 credits for $1.99 a month. The text-only OCR extractor on the image to HTML page is free and needs no account, but it does not rebuild the layout.

How to convert an image to HTML using IMG2HTML?

With IMG2HTML, converting an image to HTML is straightforward. Simply upload your image through our web interface, and our AI will automatically convert it into clean HTML, CSS, and Javascript code. This process uses one credit per image conversion. No coding experience is required to use this feature.

What happens if I run out of credits?

If you run out of credits, you won't be able to use our services until you purchase more. Don't worry, though - you can buy additional credits at any time, and your account will remain active even with a zero credit balance.

Where are my credits?

Your credits are associated with your account. You can view your credit balance by logging into your account and checking the 'My Profile' section. If you have any issues locating your credits or if you have any other questions, please contact our customer support and we will assist you.